Frequently Asked Questions
What is the difference between your products?
Our Gym & Tonic Collagen Protein is hydrolyzed collagen protein that has an amino acid profile similar to other protein powders on the market and has the highest protein content per serving.
Our Traditional Tonic Nourishing Collagen is a bovine bone collagen peptides powder that closely simulates a traditional, home-cooked bone broth.
Our Beauty Tonic Beauty Collagen is a proprietary blend of types I and III collagen to mimic the collagen that naturally occurring in our skin.
For more in depth explanations, check out the product listings or the following blog posts:
How long will it take to see any difference or improvement in my body?
We recommend allowing at least 30 days of consistent use before evaluating the product’s effectiveness.
If you are using our Beauty Collagen for hair, skin and nail health, you should see results in 2 – 4 weeks.
If you are using our Nourishing Collagen for things like gut or digestive health, it will definitely take a good month or two of consistent use depending on your body’s age, condition, etc.
Our Collagen Protein is much like any other protein powder on the market. You can take it simply to get the extra protein in your diet but if you’re looking for muscle definition, improved endurance, etc, you will need to take this product daily for 30-90 days with physical activity to see improvement.
How much collagen can I take each day?
There is no toxic level, so you can take as much as you want!
Are your products vegetarian/vegan?
We do not offer any vegetarian or vegan options at this time. We acknowledge that these are important lifestyles and we are working on some options for you!
I’m allergic to dairy/whey products. Can I take your collagen?
Yes! Our collagen products are dairy free, whey free and soy free!
Is your collagen certified organic?
At this time, there is no such thing as certified organic collagen. We work closely with one of the major collagen manufacturers and the process to make collagen is not organic. There are new processes that are being investigated, but collagen has not been produced using these methods as of yet.
How Do I Log Into My Account?
Simply navigate to the Login page. From here you’ll be able to input your username and password or register a new account if you don’t already have one.
How Do I Reset My Password?
Can I find your products in stores?
Not at this time. All of our products are sold exclusively through our website.
Can I sample your products before I purchase?
Not at this time. We are working on putting some sample packs together and we will let you know when they are available.
When will my order ship?
All orders take 1-3 business days to process before shipping.
When will I receive my order?
Typical transit times are as follows:
- Midwest: 1-2 business days
- East Coast: 2-3 business days
- South: 2-3 business days
- West Coast: 4-5 business days
- International: Varies from 6-12 business days depending on the country.
Do you accept returns?
Please see our return policy here.
Do you ship internationally?
$10.00 flat fee for all international countries we ship to worldwide.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.